Website privacy

RYDCAST Website Privacy Policy

Version: 2026-07-09

The RYDCAST service for South African businesses is provided by RYDCAST South Africa (Pty) Ltd. The RYDCAST platform technology is developed and licensed by CastTech Inc. RYDCAST™ and the RYDCAST logo are trademarks of CastTech Inc.

This policy explains how rydcast.com handles visitor and book-a-call data.

1. Who controls website data

RYDCAST South Africa (Pty) Ltd is the responsible party for personal information collected through rydcast.com, including book-a-call requests and general website enquiries.

2. Information we collect

We may collect:

We do not require account registration to browse the public marketing site.

Name, company, work email, phone number, location, and message content submitted through the book-a-call form.
Technical data such as IP address, browser type, device type, pages visited, and referral source.
Cookie and analytics data described in the Cookie Policy.

3. How we use website data

We use website data to:

Respond to book-a-call and contact requests.
Operate, secure, and improve the marketing website.
Measure site performance and campaign interest.
Comply with law, prevent abuse, and protect platform integrity.

4. Legal bases

Where POPIA or other law applies, we rely on consent, legitimate interest in operating and marketing the service, and steps taken at your request before entering a contract.

5. Sharing

We may share website data with hosting providers, email providers, analytics providers, and RYDCAST operators who need access for support, security, or compliance. We do not sell website visitor personal information.

6. Retention

Book-a-call and enquiry records are retained while needed to respond, follow up, convert leads, and meet tax, audit, or legal obligations.

7. Security

We use reasonable technical and organisational safeguards for website data. No online service can guarantee absolute security.

8. Your rights

Subject to law, you may request access, correction, deletion, objection, or restriction regarding your personal information, or complain to the Information Regulator of South Africa.

9. Children

The marketing website is intended for business representatives, not children.

10. Cross-border processing

Some website processors may operate outside South Africa. Where that occurs, RYDCAST uses appropriate contractual or legal safeguards.

11. Changes

We may update this policy as the website, processors, or law change.